Frequently Asked Questions
Everything you need to know about our premium home and kitchenware.
How do I properly care for my Tramontina stainless steel cookware?
To maintain the shine and longevity of your cookware, we recommend washing with warm soapy water and a soft sponge. For stubborn spots, a stainless steel cleaner or a mixture of lemon juice and vinegar can be used. Avoid using abrasive pads or steel wool.
Do your products come with a warranty?
Yes, Tramontina products are covered by a limited warranty against manufacturing defects. The duration depends on the specific product line, ranging from 90 days for basic utensils to lifetime warranties for our premium Tri-Ply Clad cookware.
Is Tramontina cookware compatible with induction cooktops?
Many of our collections, including our Tri-Ply Clad and Enameled Cast Iron series, are fully compatible with induction. Please check the 'Specifications' section on the individual product page to confirm induction compatibility.
What is your return policy for online orders?
We offer a 30-day return policy for unused items in their original packaging. If you are not completely satisfied with your purchase, you can initiate a return through our online portal for a full refund, minus shipping costs.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States. You will receive a tracking number via email once your package departs our warehouse.
Are Tramontina non-stick coatings PFOA-free?
Yes, all Tramontina non-stick coatings are PFOA-free, ensuring a safe and healthy cooking environment for you and your family.